Privacy Policy
Last updated: August 5, 2026
Lacad LLC ("Lacademy," "we," "us," or "our") operates the Lacademy mobile application and website (collectively, the "Service"). This Privacy Policy describes the types of information we collect, how we use it, and the choices you have. By downloading and using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of data to provide, maintain, and improve the Service:
Contact Information
Account registration, authentication, communication, and customer support.
Identifiers
Identifying your account and device for authentication, security, and analytics.
Location
Approximate device location may be used for security, fraud prevention, and regional content delivery.
User Content
Content you create or upload to use community, mentorship, and support features.
Browsing & Search History
Improving content recommendations and personalizing your experience.
Usage Data
Understanding how you interact with courses, lessons, and features so we can improve them.
Diagnostics
Monitoring app performance and stability to deliver a reliable experience.
2. How We Use Your Information
We use the information we collect to:
- Create and authenticate your account and manage your access to courses and features.
- Deliver course content, track your progress, and award certifications.
- Facilitate community discussions, mentorship messaging, and member directory features.
- Provide customer support and respond to your inquiries and requests.
- Personalize content and recommendations based on your activity and search history.
- Monitor, analyze, and improve app performance, stability, and features.
- Detect, prevent, and address technical issues, fraud, and security threats.
- Comply with our legal obligations and enforce our terms of service.
3. Data Linked to You
Data such as your Name, Email Address, User ID, and User Content is linked to your account identity. Other data, including diagnostic and usage data, may be linked to your Device ID and used to improve the Service. We do not sell your personal data to third parties.
4. How We Share Information
We may share information with:
- Service Providers: Third-party vendors who help us host, operate, and secure the Service (e.g., cloud infrastructure, analytics, and email delivery).
- Legal Authorities: When required by law, court order, or to protect the rights, property, or safety of Lacad LLC, our users, or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. Diagnostic and usage data may be retained in aggregated or de-identified form after your account is closed. You may request deletion of your account and associated data at any time (see Section 8).
6. Security
We use reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
The Service is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us and we will promptly delete it.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your account and associated personal data.
- Opt out of certain data collection or targeted content.
You can delete your account directly within the app under Profile → Account → Delete Account, or by contacting us using the details below. We will respond to verified requests within a reasonable timeframe.
9. Tracking Technologies
We and our service providers may use cookies, device identifiers, and similar technologies to collect usage and diagnostic data. You can manage certain tracking preferences through your device's privacy settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy within the app or by other means. The "Last updated" date at the top of this page indicates when it was last revised.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Lacad LLC
Email: support@renelacad.com